FAQ

What is Bel Air Collection?

Bel Air Collection is a brand developed by Thy Collection to live a unique vacation club resort and hotel guest experience. Extending the word “experience” beyond the expected; Bel Air brings a collection of Experiences, Delights and Moments to visitors through vacation packages with relaxation and recreation as a top priority from the time guests arrive; to the time they complete their stay.


Bel Air Experiences include:

All Inclusive Experience, Romance Experience, Spa Experience and many more to ensure membership owners and hotel guests get the most from their getaway. Bel Air Delights are a part of these unique experiences offering guests and owners the opportunity to be pampered. Delights deliver beyond typical hospitality and include: Welcome Delight, Sunset Corner Delight, Tea Time Delight opportunities and on. Bel Air Moments come with countless recreation activities organized by the BelAir Heartbeat Team. Bel Air Owners Circle have exchanges across a variety of destinations like: Vallarta, Cabos, Cancun, Guadalajara, Detroit, Mexico City and Riviera Maya. What can I expect from Bel Air Experiences as Split Rock by Bel Air Begins? Bel Air believes a getaway should go beyond the expected offering a well-crafted collection of experiences. The first released Experience at Split Rock will be the All Inclusive Gourmet Experience, where all the exquisite food experiences are a part of your package, as well as, a majority of Bel Air Moments recreational activities.

In the future, Valentines Day has stays featuring an All Romance Experience option. The Spa Experience, All Golf Experience and All Splash Experience will be gradually added.


I have a reservation coming up booked before the change, will that be affected?

reservations will be honored. However, to improve service, some supplements and room rates may change.


What happens to my timeshare?

We’re excited to welcome Split Rock Timeshare Owners now as part of Bel Air Owners Circle. In addition to the nights you have in Split Rock; as a Bel Air Owners Circle member for a period of time, you will be entitled to exchange to Cabos, Vallarta, Cancun, Detroit, Mexico City, and Guadalajara.


As a member you are also entitled to Bel Air Welcome Delight, Sunset Corner Delight, Tea Time Delight, and Earlybird Breakfast Delight. For a period of time, the resort fee will entitle you to an assortment of beverages in your room fridge upon arrival, a $10 arcade card for kids and young adults under the age of 18, minigolf, bowling, Split Rock movie theater and more.*

Timeshare Owners can also upgrade their resort fee to an All Incllusive Gourmet Experience for $60 per adult each day and $30 per child under the age of 12. The upgrade for infants up to age 5 is free.* Bel Air Owners Circle Contact Information USA 1.855.230.2620 . Canada 1.844.787.5916


I am part of Split Rock Cottage Owners, what can I expect from the resort?

As part of the community of Split Rock, the Bel Air resort will welcome cottage owners with an annual membership, that entitles you and your immediate family to use resort amenities.* Access does not apply to Airbnb, similar rental bookings, or guests of your cottage.


CLICK HERE TO VIEW PLANS FOR OUR RESORT REVITALIZATION

* Restrictions may apply. Information and rates are subject to change

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